Journey at a glance
The six steps in detail
Explore and test the APIs
Nothing to sign at this stage. The documentation is open to everyone, so your technical team can compare the APIs and pick the one that fits your scenario. Import the API collections and run requests against the mock environment: every endpoint answers with realistic data, and you need no credentials.
Build your integration
You build the integration, and D-EDGE stays alongside you throughout.
- Kick-off call: D-EDGE hosts a kick-off call to open the build. Reviewing the latest API version and preparing questions ahead of time helps make the session productive.
- Account creation: D-EDGE creates a dedicated partner account with a test hotel, so you can build and test against fictitious data without impacting any real property.
- Credentials: D-EDGE delivers the credentials needed to authenticate your API calls, along with the base URL of the environment you connect to. See the Authentication page of the API you are integrating with for the format and signing instructions.
- Development: a dedicated D-EDGE Connectivity Project Manager works side by side with you throughout the build, providing support, guidance, and resources to meet D-EDGE standards.
Get certified
Certification is the last checkpoint before your integration reaches real hotels.
- Preparation: you complete a detailed questionnaire designed to spot potential bottlenecks before they impact your build.
- Planning: you and D-EDGE plan the certification together: its scope, its duration, and the test cases, tailored to your implementation.
- Final interface submission: your D-EDGE Connectivity Project Manager tests and validates your interface to confirm it handles real-world scenarios.
Go live with pilot hotels
Once certified, the integration connects 3 to 5 pilot hotels. Pilot properties that already use D-EDGE onboard faster and are easier to troubleshoot. Setup time depends on the complexity of your integration. D-EDGE suggests a pilot duration based on averages from similar integrations, and you refine it together with your D-EDGE Connectivity Project Manager.
Scale to more hotels
Once D-EDGE confirms the success of the pilot, your integration is cleared for rollout to more clients and properties.
- Project completion: D-EDGE confirms the project is officially complete, agrees the contact points on each side, and asks for your feedback on the certification.
- New properties: each property then joins through the process described in Connect a new hotel.
- Ongoing support: D-EDGE provides a standardised onboarding process and dedicated contacts to handle issues as the integration scales, listed on Contact us.
Ready to start your journey?
When you are ready to move from tests to a project, complete our partnership enquiry form. The partnership team will review your request and respond within a few days.Contact our partnership team
Open the enquiry form.